Not what we assume they want. Not what we think they should want. Not what worked in our generation. What do the parents of our grandchildren – the people steering the ship – actually need from us right now?
That question is the foundation of my upcoming book, The Bridge To Your Grandchildren: What Their Parents Want You To Know. And it grew directly out of a moment that stopped me cold.
Earlier this year I said something on The Rebel Rootz Show that reached 1.9 million people on TikTok. The response – hundreds of thousands of comments from grandparents, mothers, daughters-in-law, and adult children – confirmed what I had long believed but rarely heard said plainly:
The most important relationship in grandparenting isn’t between grandparent and grandchild. It’s between grandparent and parent.
Tend that relationship well, and the door to your grandchildren stays open. Neglect it, and no amount of love for your grandchildren will keep it from closing.
Both/And, Not Either/Or
Here is the reframe that changes everything.
Most family conflict lives in an Either/Or world. Either I’m right or you’re right. Either my way or your way. Either I matter or you matter.
What real families need – what grandchildren need – is a Both/And approach.
Both grandparents and parents matter. Both love and respect are required. Both tradition and modern realities must be considered.
This isn’t about surrendering your wisdom or pretending you don’t have experience worth sharing. It’s about recognizing that the family landscape has changed, and standing still is the same as going backwards.
The grandchildren caught in the middle of unresolved family tension didn’t create it. They don’t deserve to carry it. And they are the ones who lose the most when grandparents and parents can’t find their way to the same side.
What Parents Actually Want – Right Now
The book goes deep on all of this. But here are the practical moves that set the tone for everything else.
With the parents: Ask what supports their parenting priorities – sleep routines, screen time, food, discipline. Keep your agreements, especially the small ones. Nothing builds trust faster than consistency in the quiet moments. And when Mom is doing something well, say so out loud – sometimes in front of the kids.
With your grandchildren: Ask them to teach you something they love. A game, a sport, a song, an app. Enter their world before you invite them into yours. And as they grow, shift your approach with them – from picture books to projects, from playgrounds to real conversations, from phone calls to texts.
When you miss the mark: Name the impact, not your intention. “I can see that landed wrong. I’m sorry” goes further than any explanation of what you meant. Ask, “What would feel supportive next time?” Then do it.